Jack-Daniyel "JD" Strong

Category: Nostalgia

  • Year Six: The Mac Admins Slack Needs an Exit Plan

    Year Six: The Mac Admins Slack Needs an Exit Plan

    Do you know who pays for the Mac Admins Slack?

    Updated October 7, 2026: corrected the description of Mac Admins Open Source and added a disclosure. See the note under “Why Open Source Deserves an Evaluation.”

    Chris Dawe, co-chair of the Mac Admins Foundation (MAF), told that story at the MacAdmins Conference in July. A friend asked him the question, and he was happy to say he did know. I suspect most of the 85,000 accounts in the Slack could not say the same.

    This weekend, the Mac Admins Slack moves to Slack’s Enterprise plan. It goes offline on Friday, October 9 at 8:30 p.m. Pacific, and Slack estimates about 18 hours of downtime. I want to be clear up front: I think we should go ahead with the migration. The volunteer admin team needs better moderation tools, and the board did real work to get here.

    Some disclosure. I am a member of the Mac Admins Slack. I do not serve on the board or on the admin team. I spoke with board members at the conference in July, and the questions in this post are the ones I did not know to ask at the time.

    My concern is year six. As Mac Admins, we make a living ensuring there is a contingency plan. We escrow recovery keys, we test restores, and we ask every vendor how we get our data out. Our own community now has a five-year price agreement with a single vendor, and no published plan for what comes after it.

    Here is how we got here, what we know, and what I think we should ask for.

    We Have Moved Before

    Before 2015, Mac Admins kept in touch through mailing lists, IRC (Internet Relay Chat), and Twitter. As Chris Dawe put it in 2024, some of us relied on email, some on IRC, and some used Twitter. For me, the Mac Admins mailing list is where I made many of my first connections, and I lurked on the IRC channels. Tom Bridge’s IRC Guide still resides out on AFP548.

    Then, on May 12, 2015, Sabrina (Bri) Coy and Kitzy fired up a free Slack account to talk about Apple IT topics with friends. It had nearly 100 users within weeks and more than 5,000 active accounts by June 2016.

    Nobody planned that move. People drifted, and drifting cost nothing. There was no archive to leave behind, no bill, and no agreement.

    It did not stay free. Armin Briegel’s guide to the Mac Admins Slack notes that it started as an “employee-sponsored instance” before the foundation began funding it in 2022. I also recall a stretch when the instance was frozen until it was settled who would pay for it. An Addigy anniversary webinar recalls the same thing: a couple of weeks when nobody could log in.

    If my memory and theirs are right, we have already lost access once over who pays.

    Today the picture is different. Eleven years of history, 1,449 public channels, a six-figure annual bill, and a multi-year agreement. The next move will not be cheap, so it should not be improvised.

    How the Slack Is Paid For

    MAF is a 501(c)(3) nonprofit, founded in 2021 to take fiscal responsibility for the Mac Admins Slack. Volunteers run it entirely, and its Form 990 filings show no paid officers. As of July, the board had seven of nine seats filled, and the admin and moderator team was down to nine people. In September, they welcomed two new board members, filling all nine seats.

    The foundation also made an early commitment that the Slack should remain free to all comers. Our community includes people at Bay Area companies and people at rural school districts. I think that is the right commitment.

    Here is what the board shared in July:

    Item Figure Source
    Slack accounts 85,241 23:26
    Monthly active users 9,000 to 12,000 02:55
    Annual Slack cost on the legacy Business+ plan About $125,000 to $130,000 24:57
    Conference and speaker grants this year Almost $30,000 04:19
    Grants over the life of the program Almost $100,000 04:27
    Who funds it 10 major sponsors, 13 supporting sponsors, and 200+ individual donors 33:31

    Two things stand out to me.

    First, Slack bills on active users, not total accounts. The 85,000 number doesn’t drive the cost.

    Second, one year of Slack on the old plan cost more than every grant the foundation has ever awarded. That is not a criticism of the grants program. It shows where the money has to go first.

    Nearly all of that money is donated. Contributions made up 99% of the foundation’s revenue in its 2024 filing.

    What Members Cannot See

    The foundation is not hiding its books. Its Form 990 filings for 2022 through 2024 are public. What is missing is specific:

    • The new price. It has not been stated. We were told the price was going up no matter what, and that every option cost more than what we paid before.
    • The term. The talk described “a five-year price agreement locked in.” MAF has not said publicly whether that commits the foundation for five years, or whether it can leave earlier. Neither the announcement nor the migration FAQ addresses it.
    • Future disclosure. A monthly donor asked whether the budget could be made more visible. The answer was that, because of the relationship with Salesforce, the foundation “may have to be a little bit more abstract” about that in the future. The foundation’s home page says, “We keep our books open.” I would like to understand how those two statements fit together.
    • A gap I cannot explain. The 2024 filing reports $54,395 for all information technology, out of $172,120 in total expenses. The July talk cited about $125,000 per year for Slack alone. That may be contract timing, prepaid expenses, or a price increase at the last renewal. I do not know, and I would rather not guess.

    A Rough Estimate, Labeled as One

    In that same answer, Chris suggested a starting point: take the published 85% nonprofit discount, the monthly active user count, and a pricing tier. So I did.

    1. Business+ lists at $15 per user per month, billed annually.
    2. Slack for Nonprofits takes 85% off, which leaves $2.25 per user per month.
    3. At 9,000 to 12,000 monthly active users, that is $243,000 to $324,000 per year.

    For comparison, $125,000 per year works out to roughly $0.87 to $1.16 per active user per month. The legacy deal was already better than the standard discount.

    The negotiated Enterprise price is unknown, and it is presumably lower than my estimate. Still, the foundation’s total revenue in 2024 was $310,885. On the standard path, Slack alone would consume most or all of it.

    The Risk Is Not That Slack Disappears

    I do not think Slack is going away. The realistic risk is the renewal conversation in year five. Consider what the talk told us about our position:

    I appreciate that the board is on top of that last one. My point is that we are the ones asking.

    None of this is a complaint about the account team, who, by Chris’s account, advocated hard for us. It is a description of leverage. In five years, MAF sits down to negotiate with sixteen years of community history on the other side of the table, and no alternative in hand.

    “We Go Where the Community Is”

    What I heard in the hallway track in July was that the foundation goes where the community is, and the community is on Slack. If the community shifts, the foundation will follow.

    I understand the humility in that. I also think it is circular. The foundation pays for the space, the join link on macadmins.org points to it, and the archive lives there. The community cannot drift somewhere else without leaving all of that behind.

    In 2015, drifting was free. Today, the only realistic shift is forced: a price we cannot meet, terms we cannot accept, or a change in ownership. A forced move without a plan is what splinters a community.

    The Board’s Case

    I want to make the board’s case as well as I can, because it is a good one.

    • People are the constraint, not money. The foundation has run a surplus in each year it has filed, and it ended 2024 with about $285,000 in cash. What it lacks is hours. The board’s advisor put it this way: volunteers giving 8 hours a week run at 20% of the speed of full-time staff. The board hit pause in April to avoid burnout. Last year, 30 to 40 moderator applications sat unprocessed.
    • Enterprise solves real problems. On the old plan, code of conduct investigations meant volunteers had to ingest and process log data by hand. The Enterprise plan brings moderation, visibility, and support that the admin team has gone without.
    • A price lock is worth something. Five years of predictable cost gives the foundation a long runway to build its fundraising.
    • Nothing is lost in the move. Channels, history, direct messages, and files all carry over.
    • The work is being done properly. The foundation hired a consultant for the migration because it was not something to leave to volunteers.

    The honest reading is that “move everything to an open-source platform” would land on exactly the people who are already at their limit. I am not asking for that.

    Why Open Source Deserves an Evaluation

    It seems odd to me that a community that builds and maintains so much open source software, much of it through Mac Admins Open Source, runs its home on a closed platform. I will admit that is not much of an argument by itself. We manage a proprietary operating system with largely proprietary tools, and a hosted open-source product is still a vendor.

    Correction, October 7, 2026: An earlier version of this post implied that Mac Admins Open Source is part of the Mac Admins Foundation. It is a separate organization. Graham Gilbert, a board member for Mac Admins Open Source, wrote on LinkedIn that “Mac Admins Open Source is completely independent from MAF, with separate funding and separate board.” The Foundation’s 2026 fact sheet says, “The Foundation provides guidance and funding for the Mac Admins Open Source team.” You can find Mac Admins Open Source on GitHub and at macadmins.io. I regret the error. As of today, I am also a sponsor of Mac Admins Open Source.

    The argument that holds up is exit cost. With an open-source platform, the data format is open and the export is ours. If the host changes its terms, we can move to another host or run it ourselves.

    That maps directly onto the foundation’s mission, which includes “preserving collected knowledge for the benefit of others” and “protecting the independence of the community.” In 2024, Chris wrote of a community “that stands on its own, beholden only to itself.” I agree with that goal. A single-vendor dependency with no exit plan conflicts with it.

    There is a precedent from the IRC days. In May 2021, most of Freenode’s volunteer staff resigned after a change in control and started Libera Chat. Because IRC is an open protocol, communities could follow them without losing their tools.

    The costs are real, and I want to state them plainly:

    • Hosting. Someone pays for servers or for a hosted plan.
    • Operations. Someone patches, monitors, and restores, and that person is a volunteer.
    • Security. MAF would carry more of the liability for 85,000 accounts.
    • Moderation tooling. Any alternative has to match what the admin team is getting from Enterprise.
    • Attrition. Some share of those 9,000 to 12,000 monthly users would not follow.

    An honest evaluation may conclude Slack is still the right answer. That would be a fine outcome. The point is to have looked. I do not have a preferred platform, and I am deliberately not naming one.

    The Ask and the Offer

    I have three requests for the board:

    1. Publish the shape of the agreement. Is the five-year agreement a commitment or a price ceiling? What are the exit terms? I understand the price itself may be confidential. Members need the term and exit terms for planning.
    2. Set a decision date. Pick a date well before year five, and commit to deciding by then whether to renew or move, with an evaluation in hand.
    3. Hold our own exports. If possible, keep a regular export of the community’s public history, stored by MAF outside of Slack, on a published schedule.

    I also have a proposal: a member-staffed working group with a written charter and one deliverable. That deliverable is a platform evaluation and exit plan. It is not a migration.

    From the board, the group would need three things:

    • One board liaison.
    • The requirements list: moderation, audit, privacy, accessibility, and anything else an alternative must match.
    • Whatever can be shared about the exit terms.

    In July, Chris said the foundation has struggled to integrate non-board volunteers and is recommitting. “Let us put you to work,” he said. A scoped project with a single deliverable seems like a reasonable place to start.

    I am volunteering for it. I can commit 8 hours per month until the next Mac Admins Conference.

    Conclusion

    The migration will happen this weekend, and I hope it goes smoothly. Thank you to the board, the admin team, and everyone giving up a weekend for it.

    Year six will arrive whether we plan for it or not. None of us would accept “we will figure it out when the contract ends” from a vendor, and we would not accept it from ourselves at work. Our own community deserves the same care.

    In the meantime, there are things every member can do today:

    • Donate. If the Slack has helped you do your job, chip in.
    • Ask your vendors and your employer. John Mahlman, who runs fundraising for the foundation, made the case that a simple ask to a vendor you already work with can turn into a sponsorship.
    • Volunteer. The board has asked for help, and it means it.

    I would love to hear from you. Did you know how the Mac Admins Slack is funded? What would you want to see in an exit plan? Would you serve on a working group?

    References

    Addigy. (n.d.). 10 Years of Addigy in MacAdmins: Stories from the Community & What’s Next for Apple IT, from https://addigy.com/?p=54007

    Bridge, T. (2025). Celebrating Ten Years of Mac Admins This May!, from https://macadmins.org/news/2025/04/celebrating-ten-years-of-mac-admins-this-may/

    Bridge, T. (2013). A Field Guide to IRC, from https://www.afp548.com/2013/02/06/a-field-guide-to-irc/

    Briegel, A. (2023). MacAdmins Slack: a highly opinionated guide (2023), from https://scriptingosx.com/2023/05/macadmins-slack-a-highly-opinionated-guide-2023/

    Dawe, C. (2024). A Special Announcement, and a Special Thanks, from https://macadmins.org/news/2024/03/a-special-announcement-and-a-special-thanks/

    Dawe, C., & Blake, S. (2026). Mac Admins Foundation Action News [Video]. MacAdmins Conference, from https://www.youtube.com/watch?v=UzP1EDagT9Y (session listing: https://psumac2026.sched.com/event/2QBf3/mac-admins-foundation-action-news)

    G2. (n.d.). Slack Pricing, from https://learn.g2.com/slack-pricing

    Iaconelli, D. (2026). Save the Date: Mac Admins Slack is Moving to Enterprise Grid!, from https://macadmins.org/news/2026/09/mac-admins-slack-is-moving-to-enterprise-grid/

    Mac Admins Foundation. (2026). Mac Admins Foundation Welcomes Two New Board Members https://macadmins.org/news/2026/09/mac-admins-foundation-welcomes-two-new-board-members/

    Mac Admins Foundation. (2026). Slack Migration FAQ, from https://macadmins.org/community/slack-migration-faq/

    Mac Admins Foundation. (n.d.). Our Mission, from https://macadmins.org/about/mission/

    philanthropy.org. (n.d.). Mac Admins Foundation: Form 990, FY2024, from https://philanthropy.org/990/report/872718351/mac-admins-foundation

    ProPublica. (n.d.). Mac Admins Foundation, Nonprofit Explorer, from https://projects.propublica.org/nonprofits/organizations/872718351

    Slack. (n.d.). Apply for the Slack for Nonprofits discount, from https://slack.com/help/articles/204368833

    The Register. (2021, May 19). Report on the Freenode staff resignations, from https://www.theregister.com/2021/05/19/freenode_staff_resigns/

  • Sourdough Zen

    Sourdough Zen

    Once again, we find ourselves in trying times, and I find myself searching for my zen through sourdough. Sourdough is made from four simple ingredients: flour, water, salt and time. Adjusting any of these ingredients will impact the final product. But the last ingredient—time—is arguably the most important.

    The 2020 pandemic made sourdough hip and cool (again). Why? We had time. Time to feed a starter. Time to stretch and fold the dough. Time to shape. Time to score. Time to bake.

    Starter

    I grew up in the era of the original tamagotchi. The tamagotchi was an electronic toy displaying a digital image of a creature, which had to be looked after and responded to by the “owner” as if it were a pet. The sourdough starter can be seen in the same way—a pet that needs feeding and to be cared for. Water, flour, and time. Getting a starter going from scratch takes some persistence, but maintaining a starter isn’t difficult for even the laziest amongst us.

    I have maintained my starter, nicknamed The Yeastie Boys for over a decade. They are typically fed once a week as I make a batch of pizza dough, a loaf of bread, a pan of focaccia, or discard waffles. But The Boys and I have been through some stretches, where they’ve been abandoned, either by my travels or lack of time. Only the strongest survive, and after a feeding, possibly two, The Boys are back in action and ready to convert flour and water into carbon dioxide and flavor.

    Exposure

    I grew up on reruns of Mr. Wizard, Radio Shack Science Fair 200 in 1 electronics project lab, and a mother/nana duo of bakers in the kitchen. My mom and nana baked a lot of white homemade loaves risen with commercial powdered yeast, resulting in soft, pillowy loaves you wanted to smother in butter and devour. As kids, my brother and I watched, sometimes got in the way trying to help, but were surrounded by the wonders of fresh baked bread. My mom tried—and succeeded at—making amazing challah, bathed in an egg wash that made it look as if Norman Rockwell had painted it.

    Handwritten: Homemade Bread (2 loaves) Mix { 2 cups lukewarm liquid (milk, water, or potato water) 4 tbsp sugar 1 tsp salt 4 tbsp (1/4 cup) soft shortening Crumble into mix 1 cake yeast or 1 pkg dry yeast Mix in 6-6 1/4 c. flour until easy to handle - Turn onto board—let stand 10 min then knead 10-12 min. Put in greased bowl & let raise for 2 hours or until dbl

    In college, I was lucky to have an apartment on campus with a full size stove and oven, and some time. With a copy of my mom’s bread recipe in its handy recipe binder, I set out to make bread by hand. No mixer. Taking the time to knead the dough on my small apartment kitchen counter. Stretching and folding the dough. Taking the stresses of school, work, and studies and putting them into the dough.

    I made a lot of bread. I ate a lot of bread.

    Post college, Alton Brown’s Good Eats came on the air. Mr. Wizard meets food science. I was obsessed. I perfected the brined AB Turkey, I made his grandmother’s pillowy soft biscuits. I knew how to cook from my mom and Boy Scouts, but I learned to experiment. I recreated my mom’s cookie recipes. I turned that into a side hustle for a little while, selling dozens of cookies around the holidays to my coworkers—who did not have the time.

    Experimentation

    At some point along the way, I came across one of those automatic bread makers. It had been a long while since I had baked bread, and despite the unitasker, it was fun to toss in water, flour, yeast, salt and some two hours later the house smelled like baked bread. The loaves weren’t pretty. Barely sliceable for toast. The bottom center looked as if a chipmunk dug into it to extract the mixing paddle. I managed a 100% whole wheat loaf from a bread maker. It was good, but it wasn’t great. I had come a long way from my college bread-making days, but sourdough was an entirely new challenge—one that required me to embrace failure as part of the process.

    At this point, I had also transitioned to a wholefood plant-based diet, and read more about how whole foods work with our bodies. Whole wheat bread—check. This is good, and good for you. But I was also reading about how much different bread is when allowed to ferment. Fermentation is a process where microorganisms—wild yeast and lactic acid bacteria—feed on the sugars in the dough, producing gases and acids. Yes, these byproducts are what give sourdough its rise, flavor, and texture—but the wild yeasts and bacteria fundamentally transform the flour, making it more digestible.

    About that time, I stumbled upon a new website, The Perfect Loaf. Maurizio Leo, a software engineer turned baker, walked me through a starter using rye flour. I experimented with baker’s percentages, and learned a whole new world for calculating a loaf. I hit the library and dug into books old and new about sourdough. Studied the black and white photos in books to understand shaping a loaf. I overproofed. I under baked. I lacked strength in my dough. I swore a lot.

    Confidence

    For the last eight years, Sunday night has been pizza night: from hand-stretched thin crusts to Al Taglio, the airy, bready Roman-style pizza. The toppings sometimes help clean out the fridge, but the smell of baked bread, the crack of the crust, the yin and yang of the sour crumb of the crust to the sweet maillard caramelized sugar in the dough wafts through our home on a Sunday night.

    Pizza on Sundays is a reset. Last week’s stresses are tonight’s dinner. Time was invested and then shared with those I love. Mistakes are now happy accidents, and the swearing is less. My experiments built confidence, and helped me focus and refine pizza doughs, sandwich loaves, focaccias and more.

    Sourdough is not a rushed activity. It requires patience, from nurturing the starter to allowing the dough to rise and develop flavor, to the final bake. Sourdough is a reminder of the importance of respecting time and process in both baking and life. Experimentation takes time. Sourdough takes time.

    Take time.

    Find your sourdough Zen.